Monday, October 29, 2012

Windows RT touch cover keyboard not working fix


So one of my managers got their brand new, shiny Windows RT units in today.  And the touch keyboard wouldn't work at all.  Of course, finding any hints online during the launch week of a new device is fun and after trying out several solutions such as re-docking, refreshing, and cursing profusely, we tried one last thing we saw on the forums - rubbing alcohol.
Yes, after seeing a post from rhalbert10 at http://forums.wpcentral.com/surface-windows-rt/199669.htm we grabbed a bottle of rubbing alcohol and some q-tip swabs and cleaned off both sets of shiny, brand new, untarnished, pristine looking connectors.  We let it air dry for 3 minutes and then redocked the touch cover.  And it started working fine...