Sunday, October 18, 2009

backup exec remote agent stuck in starting state

Server: Windows 2003 SP2
Symantec Backup Exec 12.5 SP2

So after a recent security patch, one of my server's started having backup problems. Then I noticed that the Backup Exec Remote Agent was stuck in 'Starting' under the services panel. Tried killing beremote, rebooting, reinstalling, etc to no avail. So I tried the internet and found a retarted solution that somehow works. Apparently one of the outlook express patches automatically changes the default mail program to outlook express. So you have to go into internet options and set it to Outlook. Even if you don't have outlook installed. Even though this doesn't make a darn bit of sense. Then try starting the service after making that change.

http://www.symantec.com/connect/forums/backup-exec-remote-agent-stuck-quotstartingquot-state

1 comment:

Anonymous said...

Hi. This fixed my issue as well. Thanks!